Changes to service user supervision locations in response to the coronavirus (COVID-19) outbreak

MTC remains committed to delivering safe probation services while safeguarding the health and wellbeing of our employees, service users, partner organisations, and communities.

In light of the latest Government guidance on social distancing, and with the Ministry of Justice’s approval, we’ve moved to our probation Exceptional Delivery Model (EDM) to reduce face-to-face service user supervision. This means we have scaled back delivery of our probation services by London and Thames Valley Community Rehabilitation Companies, with a focus on safely keeping the number of service users we need to see face-to-face as low as possible.

We are aligning our services with the National Probation Service’s (NPS) EDM, including reviewing which offices we are using for face-to-face supervision. As follows:

London Community Rehabilitation Company (CRC)

We continue to operate out of the nine offices we share with the NPS:

  • Willesden, Brent.
  • Leeland House, Ealing.
  • Uxbridge
  • High Path, Merton.
  • Stockwell Road, Lambeth.
  • Lewisham
  • Capital House, Newham.

We are also continuing to work out of these offices:

  • Church House, Croydon.
  • East Hill, Wandsworth.
  • Huntingdon House, Bromley.
  • Pioneer House, Havering.
  • Lordship Lane, Haringey.

All other London CRC offices are currently closed: Askew Road, Hammersmith and Fulham; Denmark House, Barnet; Cambridge Heath Road, Tower Hamlets and Southwark.

The Hounslow office is open for employees only and remains closed to service users.

The Bromley office will reopen on 25 August.

Thames Valley Community Rehabilitation Company (CRC)

We continue to operate out of all our shared and own offices across Thames Valley.

We are currently reviewing all our offices to see if they need to remain open.


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