Custody services at MTC

Our vision is to be the most trusted provider of custodial services in the UK. With an emphasis on desistence, decency and an utmost belief in humanity, we are confident about delivering a truly rehabilitative operating model.

Through the Gate services

Currently, we deliver Through the Gate (TtG) resettlement services across 14 prisons. This resettlement work is vital to enhancing service users’ likelihood of complying with their license and successfully transitioning into their home community. We deliver these services directly and through subcontracts with partner organisations including Novus, Milton Keynes College, Catch 22 and Penrose. In Thames Valley, we also provide other services such as mentoring from our rate card of services in four non-resettlement prisons. These services are delivered by our partner organisations Milton Keynes College and New Leaf.

Departure lounges

During the COVID-19 pandemic, we set up departure lounges. These use spaces such as visitors’ centres to provide a socially distanced meeting place for prison leavers, their family and friends and Though the Gate Workers . Providing practical and emotional support, prison leavers are offered information on transport, housing and locating probation offices. By September 2020, we have established departure lounges across 11 prisons in London and Thames Valley, each supporting an average of 10 service users a day. Recent surveys of service users have seen 100% Excellent or Good ratings.

Rainsbrook Secure Training Centre

We also run Rainsbrook Secure Training Centre (STC), using the NHS SECURE STAIRS trauma-informed framework with the Promoting Peace programme. You can read more about Rainsbrook STC on its dedicated page.

Meet our Custody team

Ali Barker – Custody Director

Ali is Custody Director at MTC, developing the operational delivery model and vision =for prison, Immigration Removal Centres and other custody bids. With 20 years experience in HMPPS, including ten  years’ experience as Governor or Deputy in six prisons, she has an excellent understanding of how prisons operate and how best to optimise this to help residents turn their lives around. She has previously worked in HMPs Gartree, Leicester, Wellingborough, Belmarsh, Send and Coldingley.

Emma Tobin – Bid Director

Emma Tobin has joined MTC as our Bid Director, helping to construct bids for future proposals.

Stuart Jessup – Deputy Managing Director and Executive Director of Youth Custody, Interim Director of Rainsbrook STC

Stuart Jessup is deputy managing director at MTC, and has previously held the position of Director of Rainsbrook STC. He is currently running it in the interim period while we are recruiting a new Director.

Martin Larbey – Head of Custody, London CRC

With 13 years of experience in probation, Martin worked as a Senior Probation Officer in London CRC for five years before taking up the role as Head of Custody. Martin now oversees resettlement services for the 14 London prisons, continuously improving through the gate services.

Jo Mitchell – Head of Custody, London CRC

With 20 years of prison experience, Jo has worked for MTC in both the UK and Australia, and currently manages custody services in Thames Valley CRC.

Zareen Hayat – TTG Lead, TV CRC

Managing Through the Gate resettlement services across Thames Valley, Zareen has worked in the justice sector for over 25 years and began as a Probation Officer in HMP Onley. She has since worked in HMP Wellingborough, Woodhill and in HMPPS.

 Our work abroad

As the third biggest provider of justice services in the US, MTC has a vast amount of expertise and experience. You can read about the custody work achieved by the US arm of MTC on their specific website.

We also work in Australia, running Parklea prison with Paul Baker as Governor. You can find more information about this on their website.

Looking ahead

With a healthy pipeline for prison contracts in the next ten years, we are planning to bid to operate several establishments. We will   operationalise desistence theory to support residents on their journey to becoming pro-social members of their community on release. We will create a culture of hope, safety and order.

We will also be bidding on Immigration Removal Centres (IRC) across the UK, aiming to offer decent and humane services in any IRC that we win.