Thames Valley Community Rehabilitation Company

Responsible for supervising approximately 4,000 service users, Thames Valley CRC anchors every action in their vision of helping people turn their lives around. Thames Valley CRC covers Oxfordshire, Berkshire, Buckinghamshire and Milton Keynes and works across 7 main offices

By addressing different aspects of their service users’ situations, probation staff help them to break the cycle of reoffending, make changes for the better, and prevent re-offending.

0%
community orders and suspended sentences are completed, against the national target of 75%
£0m
worth of Community Payback hours delivered for local communities
0
Accredited Programmes reducing reoffending
Thames Valley CRC interventions

Thames Valley CRC interventions

Find out more about the interventions we provide to help reduce reoffending across the Thames Valley

Read more
Our services

We work with service users aged 18 and over ensuring they complete their probation order and have the right support to make positive life changes and break the cycle of reoffending. We provide a variety of services, Accredited Programmes and support from partners to help service users understand their actions and behaviours, making positive changes to reintegrate into their community. You can find out more about the particular interventions we offer on the Interventions page.

A tailored approach

Our qualified and experienced employees work with service users to understand the reasons for their offending, and what support they need to make positive changes. By tailoring how they work with each service user, probation officers ensure that they are engaged, driven and focused on how they can change and reintegrate into their community.

Probation Officers have access to a wide variety of interventions and tools to help them inspire service users, including Accredited Group Work Programmes, multiple online toolkits and Rehabilitative Activity Requirement (RAR) programmes developed in-house. Our Probation Officers use tailored combinations of these to help service users accept their own actions and move onwards.

Our offices

Our offices can be found in the following locations:

Head Office, Units 9 & 10
Talisman Business Centre
Talisman Road
Bicester
Oxon
OX26 6HR
Tel: 01869 328500
Fax: 01869 328528

Aylesbury Probation Office (Service User Access Point for CRC)
2a Wynne Jones Centre
Walton Road
Aylesbury
Bucks HP21 7RL
Tel: 01296 483174
Fax: 01296 415212

High Wycombe Probation Office
Easton Court
23a Easton Street
High Wycombe
Bucks
HP11 1NT
Tel: 01494 436421
Fax: 01494 450132

Milton Keynes Probation Office
301 Silbury Boulevard

Witan Gate East
Central Milton Keynes
MK9 2YH
Tel: 01908 679734
Fax: 01908 230050

Bracknell Probation Office
James Glaisher House
Grenville Place
Bracknell
RG12 1BP
Tel: 01344 420446
Fax: 01344 301274

Reading Probation Office
Greyfriars House
30 Greyfriars Road
Reading
RG1 1PE
Tel: 0118 956 0466
Fax: 0118 955 1300

TVCRC Newbury Office (Service Users Access Point Only)
Council Offices
Market Street
Newbury
RG14 5LD
Please contact our Reading Office on 0118 956 0466 for Newbury Office enquiries

Slough Probation Office
Revelstoke House
Chalvey Park
Slough
SL1 2HF
Tel: 01753 537516
Fax: 01753 552169

Oxford Probation Office
Macmillan House
1 St Aldates Courtyard
38 St Aldates
Oxford
OX1 1BN
Tel: 01865 240750
Fax: 01865 240780

Compliments and complaints

We adhere to a set of core values while carrying out our work and welcome compliments from individuals, organisations and community groups when things we’ve done have had a positive impact. If you’d like to thank someone or a team from Thames Valley CRC, please send an email to the address below and we will make sure it gets passed to the right person.

Occasionally, like everyone else we get things wrong, or it sometimes seems that way. If you have compliant, then there’s a set procedure to follow. Please look at our Complaints Procedure below. If you do have a complaint, then we will endeavour to deal with the issue within the stated timeframe.

Here’s the email for submitting compliments, complaints and general enquiries: TVY.CRCInformation@thamesvalleycrc.org.uk.

Download our Compliments & Complaints Procedure.